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Help CenterTips & Tricks

Resolving common issues with Comment Generator. Here is a range of valuable resources to help you overcome the most common challenges you may encounter while using Comment Generator.



If you don't find an answer to your question below, please get in touch via the contact form, send me an email, or use the live chat in the bottom right corner of this page. I'll get back to you asap.

My trial expired, how can I purchase?
To purchase a plan, just open the extension popup in your Chrome browser and click the button "Subscribe today". Then enter your credit card details. Once completed, refresh Instagram so the subscription changes is updated correctly.
Can I pay with Apple Pay or Google Pay?
Yes. Please get in touch with me and I will forward the checkout page to you.
Why did my free trial end before the 7 days were up?
The free trial has a credit limit of 30 comments associated with it. If you reach this limit, the trial ends, even if the 7-day duration hasn't elapsed. The paid plan has a credit limit of 1500 per month.
Does your extension work in other languages than English?
Yes, the extension can generate comments in all major European and Non-European languages. The language in the caption of the post is decisive.
Will I get blocked from Instagram if I use your extension?
The short answer is no.

Comment Generator is an extension that does not perform any automation on Instagram independently. It's not connected to your Instagram account but runs only in your browser. The user remains the one who sends the comment, making it almost impossible for Instagram to detect the use of the Comment Generator in your account.

However, Instagram might detect and flag AI-generated comments, although this is not very common. This can also occur if you copy and paste text from ChatGPT. Nevertheless, this does not result in your account being blocked by Instagram.

As a rule of thumb, modify the generated comment a little bit and please remember to use this extension responsibly and avoid excessive liking or commenting in short periods of time.
The extension says "No caption to generate a comment" but there is a caption.
Instagram.com is regularly updating its site structure to fix bugs or try out new features. Sometimes these changes are only reflected in some regions while others may not be impacted by this. Any changes to the site structure can potentially disrupt the functionality of Comment Generator as it relies on Instagram's website source code.

If you see an error message like "No caption to generate a comment" then it's likely that you're affected by Instagram's changes to the site structure. In this case it's important that you report this issue immediately so I can take care of it. Please do so by contacting me via email or live chat.
I cannot generate comments, it says "Sorry there was a problem, please try again later".
If you see this error message it means that the service to generate a comment is currently unavailable. In this case, you can either simply click to generate a comment again or wait a few minutes. The service is usually back within a few minutes at max.
How can I cancel my subscription?
To cancel your subscription, open the extension's popup and click "Manage subscription". Then find the button that says "Cancel".

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